FREQUENTLY ASKED QUESTIONS
Q
: The application is not opening or my anti-virus marked the application as virus.
A:Some Anti-virus applications like Mcafee,AVAST and others blocking our applications and marking them as viruses. Just disable your anti-virus or add our applications in Anti-virus's whitelist. We don't have viruses in applications.
Q
: How much time it requires till I receive my License Code?
A: Almost Immediately. When you finish submitting your payment, our site will automatically send you the license code, unless an error occured while submitting the payment or writing a wrong Email. Contact us if you faced any delay.
Credit Card Payments are processed manually , give it up to 24 hours.
Q: If I formatted my PC will my License Key still be valid?
A: Yes it will be valid but you need to
reset your license by clicking on reset license under the help menu.
Q: If I lost my License Code what should I do?
A: Click on Forget License under the
help menu, type your Email and submit , you will get your license to your Email.
Q: How many times I can use my License code?
A: Each license key will work on 1 PC, you
can transfer the License Key to your new PC, reset your license to be able to
activate it on your new PC.
Q: If I run the software and a message box appeared that my account is expired before expiry date,what it means?
A: It means either you are trying to register your license key on more than 1 PC , or opened a dispute to get your money back illegally,
or wrong application.